Customer Service is Essential

When: March 22, 2017 9 AM – 11 AM
Where: Lenoir Rhyne University/Asheville Chamber of Commerce 36 Montford Ave. Asheville, NC 28801

Customer services are essential to the daily life of a business. Your business is online, in person, social media, and always moving. Presenter Rose-Marie Vieira will show you examples and techniques on how to think about your relationship with your clients.

This workshop will cover:

  • You are your business all the time
  • Your Social Networking Clients
  • Always be in touch with your customer
  • Local examples of customer services.

Presenter Rose-Marie Vieira will be discussing is the winner of the (RI) Blackstone Valley Chamber of Commerce award for Customer Service Above & Beyond the Call of Duty.She holds a degree in Business from Johnson & Wales University and comes from a strong customer service background with over 30 years of serving in the management area of several industries including retail and restaurant services. Rose runs a business and serves as the WWBC’s Office Administrative Assistant.

For more information, please contact Victor Palomino at vpalomino@carolinasmallbusiness.org.